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Telematics charges
| Definition | Charge | |
|---|---|---|
| Missed Appointment | Non-attendance or cancellation of an appointment with less than 24 hours’ notice. | $100.00 |
| De/Re | Device removed from 1 vehicle, and installed on another, at the same site at the same time. | $65.00 |
| Service Call | Engineer visits to check and repair an issue. | $50.00 |
| Removal (Track & Camera) | Remove device and leave with customer. The customer is responsible for the return. | $65.00 |
| Out of Hours Surcharge | Extra charge for jobs completed on weekends. | $50.00 |
| Admin Fee | Fee for initial device setup. | $20.00 |
| Vehicle Tracking Non-Return Fee | The device has been placed on Perm Stop and has not been returned within 60 days. | $200.00 per device |
| Camera Non-Return Fee | $330-$1120 per vehicle |
These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.