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Telematics charges

DefinitionCharge
Missed AppointmentNon-attendance or cancellation of an appointment with less than 24 hours’ notice.$100.00
De/ReDevice removed from 1 vehicle, and installed on another, at the same site at the same time.$65.00
Service CallEngineer visits to check and repair an issue.$50.00
Removal (Track & Camera)Remove device and leave with customer. The customer is responsible for the return.$65.00
Out of Hours SurchargeExtra charge for jobs completed on weekends.$50.00
Admin Fee
Fee for initial device setup.
$20.00
Vehicle Tracking Non-Return FeeThe device has been placed on Perm Stop and has not been returned within 60 days.$200.00 per device
Camera Non-Return Fee$330-$1120 per vehicle

These charges are the minimum amounts only. Any custom/bespoke installation may incur an increased charge depending upon requirements.