Installation support

Take a look at our step-by-step video guides on each telematics device, covering how to properly install each device type to get set-up quickly to enjoy the benefits of our telematics solutions.

If you need additional support or details on how to return devices to us, details are available below.

Vehicle tracking installation videos

Whether you have opted for an easy-install device, or are using hard-wired vehicle trackers, you can find a guide for the installation here. Videos are available for atom-e, atom-h, stratus-e and stratus-h.

These videos include a step-by-step guide, showing you how to correctly and successfully install each device.

Vehicle tracking install

Asset tracking installation videos

Discover how to install our cutting-edge asset tracking devices with ease.

These small, robust and battery-powered devices are easy to install. Watch our video guides to ensure the process is completed correctly, ensuring a good signal for accurate location monitoring.

Asset tracking install

Vehicle camera installation videos

Access our in-depth guides for installing your vehicle camera devices.

Our video guide will ensure you get the highest quality video footage and help complete the installation quickly, covering both forward-facing and in-cab camera options.

Vehicle camera install

Returning devices to us

To return devices to us, simply download and print the documents below. You will need to cover the postage costs. Please provide us with the proof of postage and tracking number and email it to crewe.distribution@radius.com.

Your package label

Please place this document on the outside of the box.

Download package label

Your return details

Please fill out the document and place it inside the box.

Download return details

Partnership

Why choose Radius?

With innovative solutions built around the needs of our customers, we've established an international reputation for helping businesses grow sustainably.

Expertise

Our team has over 34 years of experience helping more than 400,000 customers globally.

Trust

We are an internationally-acclaimed provider with numerous awards for our products and services.

Choice

Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.

Solutions

Use our award-winning technology and services to save your business time and money.

Need help?

Can’t find what you are looking for?

The customer support team at Radius has a global reach with over 50 offices to offer local contact with an international presence. Let us know how we can help.