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Kinesis product update
We’re continuously making improvements to the Kinesis platform to help you manage your fleet more effectively. Read more about the latest releases and enhancements below.
Live streaming now available on Kinesis
The new 'Live Streaming' feature is now available for all Kinesis users, enabling you to stream live video directly from the platform.
What's new?
- Live streaming: you can now access up to 5 live streams per day, per camera.
- Duration: each stream can last up to 60 seconds.
- Supported devices: available for both vision-uno and vision-duo (CV200 device only).
'Contact us' page
The 'Contact us' page has been updated to help you get the support you need more easily:
- More specific categories to route your enquiry to the right team.
- Important required fields to ensure we have all the necessary details to help you promptly.
- A new option for you to give feedback directly through the platform.
- Installation tile for you to request an installation, deinstallation, and/or cancel an installation.
Asset tracking available in Kinesis
We have launched a new asset tracking device - the neon-s - and as part of this launch, customers of Kinesis can now take advantage of our asset tracking product, as well as vehicle tracking and vehicle cameras.
The neon-s device is designed for simple GPS tracking. It's a robust device with replaceable batteries that can be easy self-installed, or even moved between different assets as required. It can be fitted on all types of assets, including vehicles, machinery and equipment, or even other items of high value.
What features are available?
- Long battery life – 3 years (can be influenced by different factors)
- Replaceable batteries
- Battery % visibility
- GPS ping location (four times per day)
- Slim and easy-to-install
- Transferable between assets
- IP68 rated ingress protection (water and dust resistance)
The neon-s is ideal for tracking important assets, or can be used in conjunction with our vehicle tracking and vehicle camera solutions as an additional layer of tracking.
Video request page
The video search page has been updated to simplify the camera footage download. The page has just two tiles, making it clear whether you are here to get new footage or view existing footage. What are the objectives?
- Simplify the process: our goal is to reduce the time and effort required to access important footage,
- Improve incident discovery: users can promptly download and review footage to understand events, which aids in resolving disputes, conducting investigations, and improving driver performance,
- Clarify the options: make it clear to view 'Event' footage vs 'Requested' footage.
CAN data available on Kinesis
Previously, users could only access CAN data - primarily fuel level, odometer and RPM information, plus battery level and range for EVs - through Kinesis Pro.
This data can now be accessed via our Kinesis platform, meaning customers using stratus tracking devices can benefit from the additional data capture without using Kinesis Pro.
Recording business, private and commute mileage
We have improved how private/business mileage is managed on the Kinesis platform. This change applies to both the Driver App and the web-based platform. As a result of the change:
- Drivers now have the ability to select whether a trip is business, personal, or commute with the Driver App,
- Fleet managers can change the designations of trips in the Trip History section of Kinesis,
- Reports have been updated to include this information to help with local legislative requirements.
Need help?
Can’t find what you are looking for?
Call us on 0800 056 4432 or go to the contact page on Kinesis, our experts are on hand to help with any queries you may have.
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