Terms of Use
Thank you for accessing https://www.radius.com (the “Website”). Please read our terms and conditions before using the Website.
About us and Our Service and website
We are part of Radius Limited. In addition to telematics and insurance, Radius has a fuel card division which offers fuel payment cards for vehicle fleets, with over a million card users worldwide; a telecoms division which sells mobile telephony and corporate telephony systems and hardware; and a charge cards division which provides corporate charge cards for smaller vehicle fleets, backed by MasterCard.
Radius Insurance Solutions is a trading style in the UK of both Joseph W Burley and Partners (UK) Ltd and Milestone Insurance Consultants Ltd. We offer a General Insurance referral and introduction service via our authorised insurance partners.
Our website is free to use and there is no direct charge from us to you for the use of our site. Any charges applicable to any service after use of our website will be made clear to you by our insurance partners. On submitting your details, our partners will contact you to start the process of finding your requested insurance and this will be carried out by telephone but email and text messages may also be used.
About our Insurance Partners
Joseph W. Burley & Partners (UK) Ltd. is authorised and regulated by the Financial Conduct Authority under firm reference number 300425 and incorporated in England and Wales with company number 3668469. The registered address is Euro Card Centre, Herald Park, Herald Drive, Crewe, England CW1 6EG. The Burley Group, Radius Insurance Solutions, Plant Plus and Fleet Plus are trading names of Joseph W Burley & Partners (UK) Ltd.
Milestone Insurance Consultants Ltd. is authorised and regulated by the Financial Conduct Authority under firm reference number 307191 and incorporated in England and Wales with company number 4587285. The registered address is Euro Card Centre, Herald Park, Herald Drive, Crewe, England CW1 6EG.
Both Joseph W Burley & Partners (UK) Ltd and Milestone Insurance Consultants Ltd are permitted to advise on, arrange, deal in, make arrangements with a view, and assist in the administration and performance of general insurance contracts. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk or by telephoning the FCA on 0800 111 6768. Full terms of Joseph W Burley & Partners (UK) Ltd and Milestone Insurance Consultants Ltd can be found at https://www.burleyinsurance.co.uk/toba/ and https://www.milestonehouse.com/terms-of-business/
Our Responsibility
We accept no responsibility for the terms and conditions you accept when entering into a contract with our insurance partners. Any problem that may arise from the insurance agreement you enter must be taken up with your insurance provider.
Your Responsibility
When purchasing any insurance insurance product it is important to ensure that all information you provide is accurate and complete to the best of your knowledge. If you have any reason to believe that your knowledge is is not sufficient to provide an answer to a question then you agree to check before answering that question. Radius Insurance Solutions are not in any way responsible for any inaccuracies for any insurance policy taken out by you via our insurance partners.
We are not able to advise you on the suitability of any product and it is your responsibility to discuss your insurance and financial requirements with our insurance partners before taking our any policy. Failure to do this could result in you taking out an insurance policy that is not suitable for your requirements which may be inadequate in the event of a claim. You should always read the terms and conditions of our insurance partners together with the full policy documentation as these will cover any transaction or agreement between you and them, whereas these conditions only relate to the use of this website.
If you rely on any information or other material contained in this website, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law.
Agreement
By using our website you are providing Radius Insurance Solutions consent to to hold and process your provided data in order for us to provide you with our service. You also agree to allow our partners to provide you with their quotations for you required insurance needs. By providing Radius Insurance Solutions with your data you agree that this can be submitted to our insurance partners.
Third Parties
In a few instances within our website, we provide links to third parties providers when you can obtain services direct. We do not accept responsibility for claims, statements, content or products provided by these providers.
Complaints
Our insurance partners aim to provide a high level of customer service at all times, however if you are unhappy with any aspect of their service please follow the steps below, which have been created to ensure you are directed to the firm responsible for dealing with your concerns:
- If your compliant is regarding any aspect of the service provided by Joseph W Burley & Partners (UK) Ltd, please contact then at 5-8 Jessops Riverside, Brightside Lane, Sheffield, S9 2RX or call 0114 2612020.
- If your complaint is regarding any aspect of the service provided by Milestone Insurance Consultant’s Ltd, please contact them at 20-22 Parkside, Horsforth, Leeds, LS18 4DN or call 0113 2582219.
In both cases on the rare occasion your dispute has not been resolved to your satisfaction you may be entitled to refer your complaint to the Financial Ombudsman Service at, Exchange Tower, Harbour Exchange Square, London, E14 9SR, www.financial-ombudsman.org.uk or contact them on 0300 123 9 123.
The processing of your Personal Data
All personal data will be treated as confidential. For full information on how we handle your personal data please refer to privacy policy at - https://www.radius.com/legal/en/privacy-policy-en/