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EV charge point installation guide
Whether you're a homeowner or a business owner looking to embrace electric vehicles, installing an EV charger is a crucial step in your journey. Installing an EV charging point requires careful planning and consideration to ensure a safe and successful installation. We've put together a guide outlining all the essential information you’ll need to make the process as smooth as possible.
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EV charging installers
To ensure a safe and seamless installation experience, it’s important to work with approved installers specialising in EV infrastructure. At Radius Charge, our engineers are qualified electricians to the latest regulations (18th Edition wiring regulations) and hold an ECS gold card, which states Level 3 competency based (NVQ) skills. In addition, if you want to take advantage of one of the EV charging grants available from the UK Government, it’s essential to use OZEV-approved installers for the work. As a trusted OZEV-approved installer, Radius Charge takes pride in our ability to safely and successfully install any of our OZEV-approved chargers.
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Installing an EV charging point at home
Home EV chargers allow you to conveniently recharge your vehicle around your lifestyle and from the comfort of your own home. Once you’ve chosen your charging hardware, our team handles the entire installation process for you, and are available for support throughout your journey.
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Our home charge point installation process
1. A few quick questions
Complete our quick online survey so that we fully understand your charging requirements.
2. Choose your charger
Our EV experts will work with you to choose hardware most suited to your needs, whether you want to prioritise power, size, spec or style.
3. Receive your quotes
We’ll send you quotes for our recommended hardware and solution, supporting you in choosing the installation location, advising a cable route, and organising your installation date.
4. Expert installation
Our qualified engineers will install your chosen charger to the agreed specifications. This usually takes around 4 hours to complete.
5. Demonstration
Once installed, the engineer will tidy the area, test your charger, and show you how it easy it is to operate. Afterwards, our dedicated customer support team is available to answer any questions and troubleshoot any issues that may arise.
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Installing an EV charging point at a business
Installing EV chargers at business premises allows your employees and customers to conveniently charge their vehicle whilst they work or visit the property. This makes EV chargers the perfect solution for workplaces, retail locations, and fleets, improving efficiency and employee satisfaction. Although the installation process is similar to a home charger, the process is more complicated as there are more factors to consider.
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Our business EV charger installation process
Site survey
Complete our quick online survey so that we fully understand your charging requirements. In some cases, we may send out one of our qualified engineers and/or surveyors to survey your premises, so we fully understand your site requirements.
Choose your hardware
Our EV experts will collaborate with you to choose the hardware most suited to your needs, whether you want to prioritise power, size, spec or style.
Expert installation
Our qualified engineers will install your chosen charger to the agreed specifications. This could include any required electrical or civils work.
Demonstration
Once installed, the engineer will tidy the area, test your charger/s and give a short demonstration.
Activation your platform
We’ll set you up on our intuitive software platform so you can manage your EV estate with ease.
Get a quote
Optimal locations for business EV chargers
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Offices and workplaces
Empower your employees to make the switch to electric, boosting their satisfaction and attracting environmentally conscious job seekers.
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Shops and supermarkets
Enhance your customer’s overall shopping experience, encouraging them to spend more time and money at your business.
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Fleet depots
Ensure your vehicles are always road-ready, maximising operational efficiency and minimising downtime.
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Hotels and leisure destinations
Transform your business into a go-to destination for EV drivers, enhancing your customers' experience while generating an additional revenue stream for your business.
Preparing for your EV charger installation
Once you’ve completed your survey, chosen your hardware and your installation date has been booked, there are a few things you can do to prepare to ensure a smooth and seamless installation:
Ensure that the cable route and the installation area are free from furniture, stored items, or any other potential tripping hazards. Any obstructions may cause delays or prevent the installation from taking place.
We’ll need to connect to your Wi-Fi to enable your charger’s smart features, so have your password to hand so we can test the connection before the engineer leaves.
Ensure the key decision maker can be present during the installation, and that there is easy access to your fuse board and electricity meter. For safety reasons, we also ask that children and pets are kept away from the working area until the installation is fully completed.
The engineer will need to switch off the power supply for part of the installation, which can be up to 2 hours depending on the size of the installation.
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Installation is just the start of your EV journey
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EV charge cards
It’s never been easier to recharge your EV whilst on the move. Empower your employees with a charge card that gives them access to one of the UK’s largest charging networks when they’re out on the road.
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EV charging software
Our intuitive software gives you full control of EV chargers at home or at your business premises.
Frequently asked questions
Can’t find an answer to your question? Talk to the Radius customer support team on 0330 828 8555. We’re here to help you with any questions or concerns you may have.
Who installs EV charging stations
Can I install my own EV charging point
What types of EV chargers can I have installed?
Do I need permission to install an EV charging point?
Why choose Radius?
With innovative solutions built around the needs of our customers, we've established an international reputation for helping businesses grow sustainably.
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Our team has over 34 years of experience helping more than 400,000 customers globally.
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Choose from our range of fleet, mobility and connectivity solutions that can be tailored to suit your needs.
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Use our award-winning technology and services to save your business time and money.
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