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  1. Predictive Marketing Blog /
  2. Posts by Suzanne Barnecut
B2B Marketing 1

How to Use Social Media for Customer Support

Customer service has evolved from the standard 1-800 number. Nowadays, customers flock to social media sites like Facebook and Twitter to express their concerns. Here’s how you can create a social media strategy that incorporates customer service. You’ve no doubt noticed a rise in technical questions, or complaints about your brand’s service, on your company’s…Continue Reading

Suzanne Barnecut on October 1, 2014
4 minute read